We have been dealing with SureMoz and Rosemary in particular since October 2013. Prior to that we were dealing with an insurer directly and experiencing some difficulties. Service and follow up was not timeous and our rates were not particularly competitive. We did not have access to an easy summary so that we could understand, at a glance, what was insured, why it was insured and when it was renewable. Rosemary has ensured that our rates wer improved, has advised on necessary cover and keeps us informed on our cover and any changes required through summaries and regular updates.
We believe that SureMoz has our best interests at heart and Rosemary is customer focused and efficient. It has been far simpler dealing with SureMoz than directly with an insurer and we are guided and assisted as necessary.
Our businesses are fairly varied and widespread (Carnes da Beira Butcheries, AC/DC Electrical and Mercantil Restaurante), and this has been considered and managed. It is no longer necessary for us to try and remember what cover we have, what cover we may need and when it is all renewable as this is managed for us.
I have no problem in recommending SureMoz and Rosemary in their capacity as Risk Advisors.